In password security, the longer the better. With a password manager, using more than 24 characters is simple. Unless, of course, the secure password is not accepted due to its length. (In this case, through STOVE.)
Possibly indicating cleartext storage of a limited field (which is an absolute no-go), or suboptimal or lacking security practices.
I decided to be a smartass once and made a 63 character long password.
It wasn’t too bad at a keyboard, though if you make a type you’re screwed.
Trying to use my AD account to access admin tools on printer? I got it fixed, and immediately changed my password, lol.