I’m an owner, so make many decisions (but I also have smart employees who’s opinions I trust very much).
This is a tough one to deal with, especially with smaller Android based handheld devices. In the 5" to 6" range we can get a few different things (wholesale costs):
$150 - $200 dollar trash that will fail in a short period of time (Chinese imports direct from Alibaba / the manufacturer). << we don’t sell these.
$300 to $400 devices, with similar hardware specs to the cheaper ones, but better made to last a couple of years (both of these classes are slow, and a bit under-powered)
$900+ devices that are fast and well made.
You can guess which ones we sell the most of. Especially since they tend to get dropped, or lost quite a bit (we’re in the restaurant POS business).
For the stationary (15" Android) terminals, the situation is similar. But we sell these devices more than the handhelds, and after a few installs with well made but slower hardware, my tech lead ruled out offering the cheaper ones in favor of selling the ones with better specs, so that’s where we are now.
But lots of our competitors give hardware away to get the credit card processing revenue (a total rip off for the customer, but it’s the nature of the game), so they use the cheapest option.
I’m an owner, so make many decisions (but I also have smart employees who’s opinions I trust very much).
This is a tough one to deal with, especially with smaller Android based handheld devices. In the 5" to 6" range we can get a few different things (wholesale costs):
You can guess which ones we sell the most of. Especially since they tend to get dropped, or lost quite a bit (we’re in the restaurant POS business).
For the stationary (15" Android) terminals, the situation is similar. But we sell these devices more than the handhelds, and after a few installs with well made but slower hardware, my tech lead ruled out offering the cheaper ones in favor of selling the ones with better specs, so that’s where we are now.
But lots of our competitors give hardware away to get the credit card processing revenue (a total rip off for the customer, but it’s the nature of the game), so they use the cheapest option.