sanitation@lemmy.today to Technology@lemmy.worldEnglish · 16 days agoNew Orleans will use AI to answer 911 calls instead of a humanwww.shreveporttimes.comexternal-linkmessage-square221fedilinkarrow-up1550arrow-down113
arrow-up1537arrow-down1external-linkNew Orleans will use AI to answer 911 calls instead of a humanwww.shreveporttimes.comsanitation@lemmy.today to Technology@lemmy.worldEnglish · 16 days agomessage-square221fedilink
minus-squareFmstrat@lemmy.worldlinkfedilinkEnglisharrow-up8arrow-down2·edit-215 days agoThis is basically a beefed up IVR with better customer satisfaction reports, so… yes. But as I said in the other comment, giving updates to callers is something a standard answering system can’t do.
This is basically a beefed up IVR with better customer satisfaction reports, so… yes.
But as I said in the other comment, giving updates to callers is something a standard answering system can’t do.