As someone who has never worked in fast food I’m curious as to what TF is happening when I ask for a burger with no pickles.
The McDonald’s near me has decided that if I order with no pickles I should get a cheeseburger with no onions, no pickles, no ketchup, and a ton of mustard. What’s up with that?
All I can say is 90% of the people working there literally do not care about anything. It’s like a factory assembly line where you just mindlessly go through the motions and if you mess up who tf cares.
You say this but I find that orders are way more accurate today with app based ordering than ever before.
I used to have issues all the time with placing orders over intercoms or even face to face 10-30 years ago, but ever since I could enter in exactly what I want, the mistake rate went way down. I think it was just shitty intercoms combined with awkward terminals.
Also it reduces it to just the person making your food who isn’t paid enough to give a shit instead of them and the person taking your order. One less point of failure
The underpaid worker is venting his anger at the customer who demands special treatment. The customer is causing the employee extra mental & physical work without giving the employee extra pay.
Ironically I currently work at McDonald’s and could not give a single fuck less about what customers do anymore.
The burnout is real 😮💨
I wonder why it’s so different in the US compared to my country (Denmark). McDonald’s has been awarded “best workplace” for several years in a row.
We do have much stronger regulations on employee welfare, mostly from unions. And of course much higher pay.
If it makes you feel any better, McDonald’s genuinely feels like the safest space when you’re rock bottom. It’s safer than church.
As someone who has never worked in fast food I’m curious as to what TF is happening when I ask for a burger with no pickles.
The McDonald’s near me has decided that if I order with no pickles I should get a cheeseburger with no onions, no pickles, no ketchup, and a ton of mustard. What’s up with that?
All I can say is 90% of the people working there literally do not care about anything. It’s like a factory assembly line where you just mindlessly go through the motions and if you mess up who tf cares.
You say this but I find that orders are way more accurate today with app based ordering than ever before.
I used to have issues all the time with placing orders over intercoms or even face to face 10-30 years ago, but ever since I could enter in exactly what I want, the mistake rate went way down. I think it was just shitty intercoms combined with awkward terminals.
Also it reduces it to just the person making your food who isn’t paid enough to give a shit instead of them and the person taking your order. One less point of failure
Maybe McDonalds needs a quality engineer to design poke yoke processes and do MSA testing & gauge R&R.
or it just needs to treat its “factory slaves” like the people they are and pay them a fucking living wage
Well yes, of course, but that’s a problem across the board. lol
so true
How about you fuck off to gemba and collect some VOC?
Usually understaffed and not paid enough to give a shit.
That line cooks life won’t change one iota whether you get pickles or not.
Likely they are just getting mixed up with other orders and someone else isn’t getting their pickles.
The underpaid worker is venting his anger at the customer who demands special treatment. The customer is causing the employee extra mental & physical work without giving the employee extra pay.